PPS aligns teams with Freshworks ITSM

Professional Provident Society (PPS), a South Africa specialised insurance services company, has aligned its IT teams with customer engagement software provider Freshworks. PPS uses Freshservice, the IT Services Management (ITSM) software from Freshworks to ensure...

SD-WAN enables better cloud performance

The proliferation of local and global public cloud platforms is resulting in a spike of cloud uptake across South African businesses. By Louis Kirstein, DSM expert: connectivity services at T-Systems South Africa Moreover, barriers such as data sovereignty concerns...

How to fill the most in-demand skills

According to ManpowerGroup research, the most in-demand skills in the world currently include sales representatives, project managers, information technology professionals, office support and financial analysts, among others. Yet these roles differ within the modern...

How WiFi 6 will change home network connectivity

The long-anticipated release of the newest WiFi standard 802.11ax or Wi-Fi 6 is finally upon us and here’s why you should be excited about it. Today’s households are dealing with an increasing number of connected devices and a rising demand for greater...

Fraud in IPv4 market calls for extra precautions

Earlier this month, ARIN, American Registry for Internet Numbers, won a critical legal case which set a precedent against IPv4 address fraud. The verdict determined that ARIN was defrauded of approximately 735.000 IPv4 addresses by an individual who used 11 shelf...

Technology: sinister threat or golden opportunity?

By now, regardless of what industry we work in, most of us have witnessed the rapid entry of technology into our daily work lives. By Sandra Crous, MD of PaySpace With many fundamental business tasks already being taken over by automation and artificial intelligence,...