Responsibility for residential connectivity shifts

Growing demands for better connectivity mean property developers are starting to view fibre as just as crucial as water or electricity when building new complexes and office parks. Wiredscore – a global ratings agency for digital connectivity in commercial real...

Loyalty a must in the hospitality industry

Loyalty programmes or rewards programmes are a major revenue generator in the hospitality industry and keeping operators front of mind, seeing as it is offered to customers who regularly support a company. This is according to Frik van der Westhuizen, marketing...

Modern ERP is the answer

Unlike word processors and other technologies, ERP systems didn’t arrive to simplify certain tasks. Instead, they emerged and evolved to create more business opportunities. Over time, as companies grew in complexity, so did ERP, writes One Channel CEO Bernard...

Fibre versus satellite for SA’s broadband needs

With more and more South African neighbourhoods receiving the infrastructure necessary for fibre connectivity, the question that the average South African should be asking is: how does it compare to satellite in meeting the country’s needs for inclusive,...

Safe online shopping on Black Friday and Cyber Monday

More and more consumers are now opting for greater convenience by shopping online. With 45% of digitally connected consumers in South Africa claiming to have bought products online in 2017, information security fears remain one of the major concerns and barriers for...

First integrated inbound-outbound call centre platform for SA

Jasco has successfully implemented the first Proactive Outreach Manager (POM) call centre platform in South Africa that integrates outbound and inbound call capabilities. The POM platform was developed by one of the world’s pioneers in global business...