What the latest interest rate drop means for homeowners

The South African Reserve Bank’s decision to cut the benchmark repo rate by 25 basis points is welcome news for cash-strapped consumers. Although only a small change on paper, the drop provides a much-needed financial reprieve. A basis point – a unit of...

Capitec implements Amazon Connect solution

Capitec has unveiled major client service advancements by implementing in-app calling via Amazon Connect, a cutting-edge cloud-based contact centre solution. The rollout of in-app calling through Amazon Connect has already delivered a 30% reduction in call handling...

The role of tech in SA’s FATF judgment day

In June this year, the Financial Action Task Force’s (FATF) Strasbourg Plenary deemed South Africa successful in “substantially completing” its 22-item Action Plan for removal from the FATF greylist. This has set the stage for an authorised onsite visit in October...

Ozow unlocks realtime payments for merchants

South African payments processing platform Ozow has launched PayShap Request, a realtime payment feature now available to its extensive network of merchants. Ozow has already enabled PayShap Request for its first merchant, with more merchants being activated daily....

Community WiFi, MVNO and the rise of hybrid communications providers

SA Connect is the South African government’s national broadband policy and strategy. This framework aims to deliver universal, affordable internet access to all citizens. By Craig Palmer, CEO of VAS-X   Launched in 2013, the initiative seeks to connect government...

Smart cities start with signage

When we talk about smart cities, it’s usually the high-tech aspects that get airtime; our minds usually go first to AI-powered cameras and digital dashboards to smart grids and self-regulating traffic systems . In South Africa, however, where daily realities include...