DVT delivers turnkey app for Pivotal Data

Pivotal Data, a hosted contact centre and IP-PBX market leader has deployed a turnkey mobility application that gives the company’s telephony clients access to all the functionality of their desktop phones from their smartphones. The mobility application was...

HD-recording and transmission DVR/NVR debuts

Graphic Image Technologies has announced that the new SerVision IVG 400-N DVR/NVR is now available locally, offering both in-vehicle HD digital video recording and live transmission for remote monitoring. “The dilemma that most surveillance operators were faced...

The rise of smart data

It is no longer good enough to have access to Big Data. For insurers to be truly competitive in the digital environment, they need to leverage smart data to drive better decision-making. Kelly Preston, data analytics manager at SilverBridge, looks at how this...

How AI is changing the world

Artificial intelligence (AI) is commonly associated with science fiction films and some distant future scenario where the world is run by psychotic robots. However scary it may seem, we are already interacting with self-teaching technology in our everyday lives....

Human, technology relationships will bridge digital skills gap

A mature and responsible relationship between humans and technology will bridge the digital skills divide, guiding people from digital refugees to digital citizens. This was one of the topics of conversation at a technology gathering in Johannesburg recently. Hosted...

Aspect Software launches Aspect Via in Europe

Aspect Software is celebrating the European launch of its 100% cloud-based Customer Engagement Centre (CEC) platform, Aspect Via. Available to all verticals in the UK and Europe, Aspect Via’s launch marks the company’s aggressive global expansion plans....