May 8, 2017
Wipro has launched the Wipro Holmes Cloud bot – a continuously learning digital consultant, that leverages Wipro’s BoundaryLess Data Center solution. The Wipro Holmes Cloud Bot uses a gamified natural language processing (NLP)-based chat interface to have...
May 8, 2017
The new Metasys 8.1 building automation system from Johnson Controls delivers new graphics, enhanced security and other features to mitigate risk, reduce cost and maximise investments. Optimised for mobility, the system’s easy-to-use interface employs new...
May 8, 2017
Enterprises today no longer question whether or not they should move to cloud. CIOs, CTOs, IT directors and executives need no convincing about the benefits that cloud solutions bring. Economy, efficiency, flexibility, redundancy, scalability and even security is now...
May 7, 2017
The business ideal of omni-channel communication is rolled out with varying degrees of success. Although omni, the idea of a seamless customer experience across multiple contact channels, is the way to go, it must be implemented in ways that best serve customers. It...
May 7, 2017
All cloud is not the answer for all BI: business critical processes should stay in-house, writes Mervyn Mooi, director at Knowledge Integration Dynamics (KID). Recent international research shows steady growth in the number of organisations implementing cloud-based...
May 7, 2017
Technology is bringing immense changes to the auditing profession which are predominantly being driven by automation and cloud. CaseWare Africa business leader Theuns Holtshousen says it is predicted that robotics and artificial intelligence will replace up to 5% of...
