Apr 18, 2017
Bruce von Maltitz, co-founder and joint-CEO of 1Stream, discusses the generation gap that is increasingly apparent in the business environment, and how contact centres can evolve to make the most of it. There is a growing repository of literature focussed on the...
Apr 18, 2017
If your goal is to have all-digital security in just five years, Eckart Zollner, head of business development at the Jasco Group, says there is a smart way to do it. There are a lot of analogue CCTV solutions out there – they account for over 60% of the current...
Apr 18, 2017
Jordan Electric Power Company (JEPCO) has selected IBM Cloud to transform and modernise its IT infrastructure. Founded in 1938, JEPCO is responsible for distributing and retailing electricity in the Hashemite Kingdom of Jordan. Its customer base accounts for...
Apr 18, 2017
AIGS has announced the latest release of Progress OpenEdge – the application development platform that simplifies delivery of mission-critical business applications. The 11.7 release, available immediately, includes capabilities to ensure higher availability of...
Apr 18, 2017
Cyber attacks occur with increasing speed and sophistication. Advanced persistent threats (APTs) that are tailored to infiltrate a network and target specific information are a reality, and are only going to become more pervasive. In today’s world of the...
Apr 18, 2017
As businesses continue to introduce new digital tools and services within their organisations, for the benefit of both customers as well as employees, they are faced with a host of new opportunities and challenges. Among the challenges is the need to effectively...
