Feb 6, 2017
Artificial intelligence (AI)–including robotics and cognitive computing–has been one of the top discussions on the minds of business leaders, organisations and consumers in the past few months, writes Dr Roze Phillips, MD of Accenture Consulting. Mark...
Feb 6, 2017
DevOps is a new approach to business that is based on applying Agile and Lean philosophies to operations work. In the past, operations and development engineers worked in separate silos and it was a case of ‘never the twain shall meet’. DevOps has...
Feb 6, 2017
CA Southern Africa has announced the new release of CA Technologies, CA Identity Suite, that includes integration with CA Privileged Access Manager for governance of privileged accounts. Features include new, flexible deployment options for agility, speed and...
Feb 6, 2017
We’ve all experienced the frustration: dialling call centres, waiting on line, listening to elevator music, having calls dropped, or patched through to other departments, only to finally speak to someone and then receive sketchy customer service, writes Dave...
Feb 6, 2017
Don’t sweat digitalisation, sweat assets, advises Rick Parry, chairman and CEO of AIGS. In a previous article, we stated that a failure to embrace digital transformation can cause companies financial harm within a year. But replacing core systems with new...
Feb 6, 2017
What do the introduction of new technologies, business re-engineering and process improvement projects all have in common? The answer is simple, these types of projects typically touch almost every aspect of a business and are classified as organisational change...
