Mar 23, 2017
The Internet of Things (IoT) is rapidly taking off as people and businesses connect everything from their cars, to their home automation systems, and to the Internet. These devices are starting to change how we live and work – allowing us to track our heart...
Mar 22, 2017
Digital technology is fast transforming the service providers and communications contact centre industry. Social media engagement has already risen by 23% and phone transactions handled by call centres has dropped by 12%, according to Dimension Data’s 2016...
Mar 22, 2017
Enabling an new level of creativity and visualisation in the workplace, Fujitsu has introduced two new virtual reality-ready (VR) workstations powered by the latest nVidia professional graphics cards. Joining the Fujitsu line-up of VR-ready workstations are the...
Mar 22, 2017
In an increasingly competitive market, insurers must use business intelligence (BI) to differentiate themselves in the digital age. But how best can the effectiveness of such a solution be measured? Kelly Preston, data analytics manager at SilverBridge, discusses how...
Mar 22, 2017
Until recently, parking attendants had a tough time patrolling the streets of Amsterdam. They’d meet aggressive – sometimes violent – reactions from ticketed drivers. That put a serious strain on their health, resulting in high absenteeism. Now,...
Mar 22, 2017
Today, everybody is “talking” digital. Any organisation not on the path of digital transformation will face the very real possibility of being “left behind” in what can be considered a very volatile business market, writes Yolanda Smit,...