Become more cyber savvy and secure online

For the everyday internet user, becoming more cyber savvy is vital. Just as we invest in personal security and keep our wits about us as we move around, so too must we be alert to threats online. Fortunately, becoming more better informed and protecting our online...

Protect IP video systems from summer storms

The majority of all surge-induced damage to IP video cameras and equipment is caused by surges travelling along unprotected data and power lines. Marc van Jaarsveldt, consultant at The Surveillance Factory, says these surges originate from static charge build-up,...

Manage contact centre pressure with gamification

Contact centres need all the help they can get during the busy peak season, and gamification could be the answer. Bruce von Maltitz, contact centre technology expert and co-founder of 1Stream, says business contact centres are often the first port of call for...

Ideagen boosts quality, safety, compliance at Whyte and Mackay

Whyte and Mackay, the global drinks brand company, is working with software vendor Ideagen to improve quality, safety and compliance management at its bottling operations. Ideagen’s Q-Pulse software has been rolled out across Whyte and Mackay’s plant in...

Staff outsourcing can drive incentivisation

Staff outsourcing can reduce the cost of operations by up to 60% – this is the target we look to achieve with our clients, writes Arnoux Mare, MD of Innovative Staffing Solutions. One of the primary reason businesses decide to outsource staff is that it lowers...

Top tips for protecting your business

Modern business increasingly relies on network-supported technologies, such as cloud computing, mobility and the Internet-of-things (IoT), writes Mark McCallum, chief technology officer of Orange Business Services. The flexibility and agility they offer are essential...