Preserving your standby generator investment

When faced with the potential losses involved in load shedding or general electricity outages because of poorly maintained infrastructure, many businesses in South Africa have made the investment in their own power management solutions. Central to these solutions is...

T-Systems, BMW power ConnectedDrive locally

Recognising that today’s premium car drivers expect to be connected to the outside world 24/7, BMW South Africa (BMW SA) and T-Systems SA have partnered to continue with the evolution of the popular BMW ConnectedDrive service. Since 2014, all BMW models have...

Big data and the consumer engagement model

Jonathan Holden, group executive of operations, and Phumla Tshabalala, managing executive of contact centres at Innovation Group, discusses the implications of big data and the associated impact on the customer engagement model. Big data is an immense collection of...

Harness behavioural psychology to enhance user experience

Over the past several years, behavioural psychology has attracted a great deal of interest outside of academic circles, writes Jason Ried, founder and MD of Fuzzy Logic. With one of its main sub-fields, behavioural economics, now influencing the strategies of major...

Cloud storage: implications of the PoPI Act

Fundamentally, the power of computing is moving to the cloud. Powerful, bulky machines will be rendered unnecessary as data starts getting accessed through the even more powerful infrastructure built around the incredible processing power that now lives on the cloud....

Key strategies to secure cloud migration

Paul Williams, country manager: SADC at Fortinet, outlines four key strategies to help organizations protect their businesses while migrating to private and public clouds. Maintain a strong security posture Organisations need to maintain a strong security posture in...