Sep 1, 2016
Digital Solutions Group (DSG), a market leader in on-demand customer experience management, secured the win in the hotly contested Best Outsourced Partnership Category at the 2016 Annual CCMG Awards. The company was also a finalist in the Best Contact Centre category...
Sep 1, 2016
The rapid growth of data speeds and connectivity options in South Africa have enabled local businesses to take advantage of cloud solutions, and many companies are doing just that, writes Sadiq Munshi, product development manager at Jasco Enterprise. Contact centres,...
Aug 31, 2016
In an ever more globalised world, there is an increasing demand for effective translation services, yet despite this, getting printed documents translated can be difficult. However, thanks to the new Xerox Easy Translator Service, obtaining a translated copy of a...
Aug 31, 2016
Software and solutions company DVT has opened the doors to its new 2 000 square metre premises in Cape Town’s fast-growing Northgate Island precinct, heralding the start of a massive expansion drive that will see the company more than double its headcount in the...
Aug 31, 2016
CA Technologies has been positioned by Gartner in the Leaders quadrant of its inaugural “Magic Quadrant for Application Release Automation”. The report evaluated CA Release Automation, which provides advanced capabilities to help organizations manage a...
Aug 31, 2016
The potential threat posed by cyber-crime is, by now, pretty well understood. What’s less well understood is how to put a strategy in place that is robust and flexible enough to cope with a constantly changing threat landscape and, even more critical, will help...
