Forrester, Verint partner on customer experience measurement

Research and advisory firm Forrester and Verint Systems announced a partnership designed to provide a holistic approach to customer experience (CX) measurement and management. The partnership combines Forrester’s Customer Experience Index methodology, benchmark...

Increasing cyber attacks demand cyber insurance

Breaches are escalating with increasing intensity, and with more sophisticated malware than ever before. All businesses and governments face this growing threat, and are looking for ways to protect their assets, both information and financial. Moreover, while many...

Rolls-Royce offers African energy solution

Rolls-Royce has unveiled its energy solution for the Ressano Garcia Power Station, which supplies electrical power to the national grid in Mozambique. The power plant includes 13 Rolls-Royce B35:40V20 natural gas-fired internal combustion engines. It is the largest...

Understanding the modern webcam threat

On 21 June, Mark Zuckerberg, Facebook’s CEO, posted a message on the social network celebrating an Instagram landmark. The photo and video-sharing platform, which is owned by Zuckerberg’s company, is now enjoyed by more than 500-million active monthly...

20 years of DDoS attacks targeting ISP networks

Arbor Networks, the security division of Netscout, has marked 20 years of distributed denial-of-service (DDoS) attacks targeting the availability of Internet service provider (ISP) networks. In September 1996, New York City’s original ISP, Panix, was hit by a...

Vox launches Vobi, drives down telephony costs

Integrated ICT and connectivity provider, Vox, has launched Vobi, a mobile softphone that allows users to make and receive calls from their mobile phones, using the Vox Telecom network, for better rates than those offered by the operators. “For 20 years the...