Nov 14, 2016
Research and advisory firm Forrester and Verint Systems announced a partnership designed to provide a holistic approach to customer experience (CX) measurement and management. The partnership combines Forrester’s Customer Experience Index methodology, benchmark...
Nov 14, 2016
Breaches are escalating with increasing intensity, and with more sophisticated malware than ever before. All businesses and governments face this growing threat, and are looking for ways to protect their assets, both information and financial. Moreover, while many...
Nov 14, 2016
Rolls-Royce has unveiled its energy solution for the Ressano Garcia Power Station, which supplies electrical power to the national grid in Mozambique. The power plant includes 13 Rolls-Royce B35:40V20 natural gas-fired internal combustion engines. It is the largest...
Nov 14, 2016
On 21 June, Mark Zuckerberg, Facebook’s CEO, posted a message on the social network celebrating an Instagram landmark. The photo and video-sharing platform, which is owned by Zuckerberg’s company, is now enjoyed by more than 500-million active monthly...
Nov 11, 2016
Arbor Networks, the security division of Netscout, has marked 20 years of distributed denial-of-service (DDoS) attacks targeting the availability of Internet service provider (ISP) networks. In September 1996, New York City’s original ISP, Panix, was hit by a...
Nov 11, 2016
Integrated ICT and connectivity provider, Vox, has launched Vobi, a mobile softphone that allows users to make and receive calls from their mobile phones, using the Vox Telecom network, for better rates than those offered by the operators. “For 20 years the...