Oct 18, 2016
Digital Solutions Group (DSG) – a market leader in on-demand customer experience management – received the accolade for Best Domestic Outsourced Contact Centre at the BPeSA 2016 national awards ceremony hosted in Cape Town over the weekend. These awards...
Oct 18, 2016
Imagine a Personal Assistant Bot, a machine or application that you could ask to organise a meeting or arrange bookings just as you would a live, human assistant. As Artificial Intelligence (AI) becomes more prevalent and approaches advance, such a scenario may be...
Oct 18, 2016
In today’s digital world internet connected devices have become a part of every aspect of our lives, and as this digital transformation continues, it is imperative that businesses understand the complexities that come with it. To address this situation, Panda...
Oct 18, 2016
Hitachi Data Systems has announced three new ways to improve and accelerate digital transformation initiatives. Current market offerings lack flexibility and choice for customers, forcing IT to face on their own a gauntlet of obstacles and dead ends. To address this,...
Oct 18, 2016
Graphic Image Technologies has announced the local availability of FLIR’s latest Full HD cameras, the Ariel II range. A solid technology update, this range of IP surveillance cameras now deliver full HD 1080p resolution with evidentiary class capabilities. The...
Oct 18, 2016
With the imminent appointment of the Information Regulator for the Protection of Personal Information Act (PoPI), companies urgently need to upgrade their information technology security systems ahead of the implementation of the Act. Business executives responsible...
