Sep 30, 2016
With voice revenues in terminal decline and future data revenue models uncertain, Africa’s telcos have to expand their value-added services portfolios. “On-demand entertainment and infotainment present the next big opportunity for telco VAS business...
Sep 30, 2016
Bring your own device (BYOD) schemes – whether officially or unofficially – have slowly but surely been adopted by firms globally. Doubts about security and privacy, when it comes to accessing both corporate and personal data via the cloud, have largely...
Sep 30, 2016
In South Africa, and around the world, employee engagement levels are worryingly low. Several reports have indicated that the majority of South African employees are disengaged, unmotivated and uninspired. Often, this is due to a lack of transparency and communication...
Sep 30, 2016
South Africans are showing significant appetite for mobile money solutions, this is according to the latest data from FNB eWallet Solutions, which shows that 4,2-million new eWallets were created over the last 12 months, a rate of about 350 000 new eWallets per month....
Sep 30, 2016
Digital Solutions Group (DSG), a leader in customer experience management, has formed a joint venture including a Black-Economic Empowerment deal with the Maharishi Institute. The partnership is set to ensure that DSG not only significantly expands its contact centre...
Sep 29, 2016
As a highly targeted sector, financial services organisations are also in the best place to display best practice in terms of resisting future attacks, says Martin Walshaw, senior engineer at F5 Networks. Cyber fraudsters are winning the battle when it comes to...
