Jul 1, 2016
While some South African companies have opened themselves to the opportunities offered by customer experience (CX), many either do not fully understand it or simply see it as a bolt-on to existing systems. Qaalfa Dibeehi, Forrester’s vice-president and principle...
Jul 1, 2016
Every time the headlines flood with a new story about a breach at a major organisation, the assumption is that the attackers got in due to a high level of sophistication, or through careful studying of their target looking for the weakest link in the security chain....
Jul 1, 2016
Fujitsu Laboratories has developed highly accurate predictive technology for such metrics as temperature and humidity, enabling energy-saving operations of air-conditioning equipment in data centres. With the aim of preventing global warming, there is a demand for...
Jul 1, 2016
As the bulk of the South African economy is made up of SMMEs, it is important that cash-strapped IT managers take steps to ensure that their businesses are protected against malicious attacks. Steve Buck, director of Edgetec, says current market conditions are tough...
Jul 1, 2016
Local HR software vendor, SmartHR, has developed a self-service kiosk that will enable an organisations’ disconnected workforce to update personal information on their company HR systems, apply for leave and log HR service requests. “The SmartKiosk takes the concept...
Jul 1, 2016
Sanlam has chosen 9th BIT Consulting as its partner in implementing XebiaLabs’ XL Release and XL Deploy. 9th BIT has also be contracted to provide service guide and support the solution on an ongoing basis. This solution, which is a key element of Sanlam’s IT...
