Sep 15, 2016
Sophos has once again been positioned in the “Leaders” quadrant of Gartner’s latest “Magic Quadrant for Unified Threat Management”. The quadrant is based on an assessment of a company’s ability to execute, and completeness of...
Sep 15, 2016
The evolving demands of the ever-discerning consumer continue to give impetus to the private and public sector to offer customised digitisation solutions that meet their needs. This is according to David Mphelo, GM: public sector at MTN Business, addressing delegates...
Sep 15, 2016
The way today’s organisations are managing their content isn’t effective or efficient. Businesses are spending millions of rands on legacy ECM software, servers, support and implementation, but still have staff making use of unauthorised tools and...
Sep 14, 2016
In conversations about telecommunications, moods can easily turn sour, writes Simon Carpenter, chief customer officer at SAP Africa. The golden age of the first mobile networks have faded somewhat. Data, once seen as a sideline and a potential revenue channel, has...
Sep 14, 2016
Customer experience management has traditionally been about customers being able to rate a business based on their interaction, or a business gathering information to better understand what a customer is thinking to provide a better service. But according to Bruce von...
Sep 14, 2016
The World Wide Web is a great resource, but that doesn’t mean you don’t have to take precautions, writes Sarel Lamprecht, MD of cyber insurance company Phishield. Although the Web is 27 years old, newspaper reports abound of people being taken for a ride....
