SA professional wins EMEA workforce planning award

Mithum Singh, head of workforce planning at Merchants, has won the Best Workforce Planning Award for EMEA category at the 2016 ContactCentreWorld Top Ranking Performers Awards in London. Now in its 11th year, the awards recognise the best professionals, teams and...

Verint rolls out cloud for its whole portfolio

Verint Systems has nnounced that its comprehensive Customer Engagement Optimisation portfolio is now available in cloud, on-premises and hybrid models, addressing market demand for maximum cloud flexibility. As part of its strategy to provide customers deployment...

Software AG, Dell take realtime streaming analytics to the edge

Software AG and Dell have unveiled a new Internet of Things (IoT) architecture that allows enterprises to perform real-time streaming analytics at the edge of the network, close to digital devices and sensors. Dell’s Edge Gateway 5000 Series, designed for edge...

Going paperless can make you more money

The environment and saving costs when moving a business to a paperless office are the two most popular benefits, writes Jeremy Waterman, MD of Sage Northern Africa & Middle East. While these two are important, there are many hidden positives that tossing paper can...

Strato IT Group debuts mobile business app

Strato IT Group has launched its first mobile business application, StratoPOD. Aimed at logistics companies and their customers, StratoPOD is one of the first mobile business applications guaranteed to offer an immediate ROI with realtime visibility of delivery...

iCAM helps protect and monitor fleets

iCAM Video Telematics has launched its iCAM 852, now allowing fleet owners to stream live videos from multiple vehicles and from multiple cameras. It is a 4-camera mobile CCTV system and is manufactured locally. The iCAM 852 is designed to provide video solutions with...