Omni-channel do’s and don’ts

With more customers owning smart mobile devices, companies are facing an ever increasing need to communicate and respond to customers using channels, other than a simple voice call. While voice is still the preferred channel, most call centers are also expected to...

Ricoh enhances TotalFlow workflow solution

Ricoh has brought its newest TotalFlow solution to market that improves visibility into and streamlining of short run and on-demand book production. The enhanced workflow system addresses the challenges book printers face who seek tools to seamlessly track and...

Rules for managing people in your start-up

If your small business is to grow and prosper, you need to hire the right people and then manage them in a way that gets the best from them. Even if you are not a natural leader, managing people is a skill that you can learn and improve with practice and with the...

Jasco launches Smart Digital Enterprise solutions

Jasco has launched Its Smart Digital Enterprise, a combination of technologies that is challenging the status quo and enabling companies to disrupt their business. Jasco Smart Digital Enterprise comprises converged communications, IT infrastructure and security...

Network Platforms ups service, solution delivery with Teraco

Network Platforms has dramatically transformed the quality of its services and solutions since moving its data environments across to Teraco. This change has allowed the company to now take control of, and implement, multiple transit services via a number of different...

How to increase site conversion in 2016

All your online marketing efforts are a waste of time if your web site doesn’t convert. It doesn’t matter how many visitors it gets or how “sticky” it is – if it doesn’t achieve its primary conversion goal it’s unlikely to...