Apr 26, 2016
SanDisk has launched the next-generation iXpand Flash Drive, a mobile storage device designed to help people quickly and easily free up space on their iPhone and iPad with up to 128Gb of additional capacity. The iXpand Flash Drive features a new, modern design that...
Apr 26, 2016
Despite their having comprehensive information security and data protection policies in place, most South African businesses are still wide open to data theft and misuse, says Mervyn Mooi, director at the Knowledge Integration Dynamics Group. Numerous pieces of...
Apr 26, 2016
Most companies acknowledge that performance reviews are important tools for success, yet they are often rushed, postponed, and, in some cases, cancelled altogether. When this happens, the company misses out on a great opportunity to improve the overall performance of...
Apr 26, 2016
Incredible Connection has launched the new Click 10X – a hybrid device that offers the convenience of a tablet, but the additional functionality of a notebook, through a detachable keyboard. With a quad-core processor, integrated 3G and multiple connectivity...
Apr 26, 2016
The local call centre industry continues to grow and is now a significant platform for corporate sales, service and support, with an increasing number of multinationals relying on South Africa as their destination for call centre operations. This is according to...
Apr 25, 2016
Fear mongering is everywhere, in every industry. And most recently, the contact centre has experienced its own dose of this with the announcement that Facebook will be making use of chatbots via Messenger to deal with customer queries. The concern, of course, is that...
