Large format printers slip again

According to new data from the International Data Corporation (IDC) Worldwide Quarterly Large Format Printer Tracker, large format printer (LFP) shipments declined -4% when compared to Q3 2014. “The third quarter is often the slowest quarter of the year in the...

Switch market sees slight growth, routers decline

The worldwide Ethernet switch market (Layer 2/3) exceeded $6,1-billion in revenue in the third quarter of 2015 (3Q15), an increase of 2% year over year and a healthy increase of 6,1% quarter over quarter. Meanwhile, the worldwide total enterprise and service provider...

Get full value from conferences

Getting back to serious work in the New Year means getting the diary for the next 12 months into some sort of order. A key issue here is what conferences to attend, where and why, writes Auguste Coetzer, director: executive search at Talent Africa. As costs remain...

Five big data trends for 2016

With the New Year upon us, financial institutions and businesses will be looking to leverage big data analytics as one of the means to overcome the current tough economic conditions. Yudhvir Seetharam, head of analytics at FNB Business, says the use of big data has...

Ensure a positive experience in the contact centre

Jim Freeze, senior vice-president of Aspect Software, offers five tips for customer service success. Most of us will have been at the receiving end of bad customer service, and it is normally something that you do not forget too quickly. However, it may not purely be...

Millennials guiding the always-on business

With more millennials joining the workforce and expecting a seamlessly connected environment, companies need to ensure that operations are conducive to an always-on approach. According to Warren Olivier, regional manager for southern Africa at Veeam, changing business...