Personalised shopping experiences coming soon

With the rise of industrialisation, shopping became a mass market, impersonal experience. Today however, we are seeing a significant trend back to an experience-driven economy, writes Jaco Barnard, head of retail at Wipro South Africa. Personalisation has become an...

How M2M will revolutionise the automobile sector

The technology industry’s love affair with the so-called Internet of Things (IoT) continues unabated, writes Michael Frans, head of business operations: automotive at T-Systems South Africa. Technologists in almost every industry are touting the future of...

Thinking of building an app?

Craig Terblanche, regional director of OutSystems SA, discusses exactly what developers and business owners need to know before dipping their toes into the choppy waters of the app development world. In response to a business pain, you’ve dreamed up a great new...

One Channel launches Mobile Workforce Solution

Cloud solutions provider One Channel has launched MobiWork Mobile Workforce Solution (MWS), a complete smartphone and cloud-based mobile workforce management solution that is built for any business with employees in the field. MobiWork is a complete MWS that deploys...

Payroll snags to watch out for over the festive season

The festive season is nearly here. Here are a few tips that will help you to get ready for the last payroll of the year and the big holiday shutdown. By Sandra Swanepoel, MD of Sage HR & Payroll. Be ready for any questions about bonuses Sit down with the...

Merchants wins big at 2015 BPeSA awards

Merchants, South Africa’s longest standing and largest contact centre partner, has again won multiple awards at the 2015 BPeSA Annual Contact Centre and BPO Awards. The awards, which serve as a platform to recognise and celebrate outstanding contributions,...