Feb 16, 2016
It is through software that today’s winning business models are emerging, writes AJ Hartenberg, portfolio manager at T-Systems, South Africa. Over the past couple of years, think of all the intuitive, convenient mobile apps and web-based services that have...
Feb 16, 2016
Having reliable, high-speed connectivity has become an imperative for small to medium businesses, according to Brian Timperley, MD of Turrito Networks. But with many decision-makers still focused on traditional ADSL access, what needs to happen for fibre to become the...
Feb 16, 2016
Sage has announced a version of Sage Live available on iOS. As a new Apple mobility partner, this will be the first in a series of solutions that Apple and Sage are collaborating together on for small businesses. The new Sage Live for iPad, iPhone and Apple Watch will...
Feb 16, 2016
Many of us approach a new year as an opportunity to improve ourselves or to change some aspect of our lives. A common resolution is achieving work/life balance by being as efficient as possible so that we have more time to focus on the important things in life, writes...
Feb 16, 2016
Ericsson and telecommunications operator KPN have inaugurated a C-RAN small cell solution in a bus stop on the Rembrandtplein in Amsterdam, Netherlands. Today, operators are challenged to provide sufficient capacity to meet increasing traffic demands, particularly in...
Feb 16, 2016
Structured and formalised contact centre assessment, audit and benchmarking can leave ‘blood on the floor’, but it’s critical in helping contact centres move toward world class status writes Chris Bell, Territory Manager at Interactive Intelligence....
