Dec 4, 2015
Specialised call centre solutions provider, Teleforge Communications, has signed a business partnership deal with Task Flow that will enable it to diversify its service offerings beyond voice solutions for call centres. TaskFlow develops task-based process and...
Dec 4, 2015
As the saying goes, change is the only constant. In the BI technology space, that rings especially true. But even with technology ever changing and data users’ demands morphing, we learned that some factors of our industry have remained status quo. BI and...
Dec 4, 2015
The rapid expansion of the market for software-based videoconferencing and tele-presence solutions has not yet – and will most probably never – replace the need for dedicated, room-based solutions among mid-sized and large South African organisations....
Dec 4, 2015
Enterprises have already saved millions by switching their legacy processes to digital, but when it comes to actual transactions many still rely on old paper-based processes, writes Avi Rose, regional sales manager: Africa at DocuSign. The challenges and costs...
Dec 3, 2015
Neotel has deployed the ADVA FSP 3000 and Juniper PTX3000 to create a flexible, dynamic and integrated packet optical network architecture. One of South Africa’s leading service providers, Neotel is using the multi-layer network to respond to enormous bandwidth...
Dec 3, 2015
With the rise of industrialisation, shopping became a mass market, impersonal experience. Today however, we are seeing a significant trend back to an experience-driven economy, writes Jaco Barnard, head of retail at Wipro South Africa. Personalisation has become an...
