Disaster recovery and the tough questions

In a market driven by data and the need to source, store and retrieve information in realtime, the ability to audit and control this data is paramount. The reason, say technology and cloud service experts, is to ensure that data can be protected and exploited, and...

BBBEE: Sector codes to clash with generic codes?

The legal framework for Broad Based Black Economic Empowerment in South Africa (BBBEE) has recently been significantly reformed through several amendments to the Broad Based Black Economic Empowerment Act and new “generic” Codes of Good Practice (which set...

Predictive maintenance reduces costs, improves uptime

For organisations within the transportation sector, the use of intelligent predictive maintenance platforms – connected to a variety of structured and unstructured data sources – can unleash some powerful business advantages. Case studies show that...

How to achieve data-first security strategy

Old-fashioned attempts to protect data by building impenetrable firewalls are impractical in the age of big data. It’s just too expensive and, anyway, business success increasingly means opening up to customers and business partners. By Godfrey Kutumela, head:...

Self-service can help to improve ITSM efficiency

Self-service is a trend gaining traction and is being explored by customer service organisations in the quest to deliver better customer service, writes Edward Carbutt, executive director at Marval Africa. While self-service portals are frequently implemented within...

Ericsson, E.On, ABB work on smart energy

Ericsson, E.On and ABB have signed a cooperation agreement in Sweden to develop innovative products and services to deliver smart energy solutions for a number of industries, to help businesses reduce energy and operation costs and improve consumers’ comfort and...