Sep 16, 2015
For a company to remain competitive and sustainable in an increasingly challenging economic climate, it requires a skilled, innovative and forward-thinking workforce. By Peter van Nieuwenhuizen and Jacques De Villiers of The Growth Institute. However, many South...
Sep 16, 2015
South Africa’s contact centre industry is poised for growth, thanks to increasingly demanding customers and new opportunities for Business Process Outsourcing providers, say local contact centre experts. Speaking at the recent Interactive Intelligence Customer...
Sep 16, 2015
Microwave technologies have a valuable role to play, but service providers and technology need to evolve to meet different market demands, as well as being able to act on new opportunities, according to Hendrik du Plooy of Broadlink. He adds that there are several key...
Sep 16, 2015
As mobile penetration in South Africa continues to grow, platforms for payment options such as SnapScan, Flickpay and Zapper are on the rise too. From Big Issue vendors to parking marshals, QR payment codes are springing up everywhere. In another step towards making...
Sep 16, 2015
It’s common knowledge that the war against cyber crime is not being won, and that the security industry is playing a catch-up game at best. In fact, it is many security professionals’ assertion that we cannot keep threats out of our networks, and thus we...
Sep 16, 2015
Local biometrics solutions provider Ideco has launched an app in cooperation with its Electronic Visitor Identity Management (EVIM) solution that now makes visitor access management quick and easy. EVIM is a mobile data capture and fingerprint scanning device that...