How to keep your children safe online

Very few parents use parental controls on Internet-enabled devices bought for their children, leaving youngsters potentially exposed to online threats. Most parents feel it is suitable for children to use the internet either somewhat supervised or totally...

The brave new world of VoIP

Enterprise telephony market research reveals that Internet Protocol-enabled PBXs are now out-selling analogue PBXs by a factor of five to one.

The nine top trends in CEM today

Customer experience management that genuinely enhances customer “stickiness” depends on new strategies and now mindsets, says Frost & Sullivan. Speaking at the recent Interactive Intelligence Customer Experience Executive Forum in Johannesburg and...

SDDC the foundation for hybrid cloud

Research indicates the software-defined data centre is going mainstream, as customers move from virtualising compute resources to implementing storage and network virtualisation. A new report by Research and Markets notes that the software-defined data centre market...

VMware extends unified hybrid cloud platform

VMware has announced new innovations for the company’s unified hybrid cloud platform. These new public cloud services and software-defined solutions will enable customers to build applications faster, improve IT security, rapidly recover from disasters and drive...

Dermalog wins African biometrics prize

The consulting company Frost & Sullivan has awarded Germany’s largest biometrics manufacturer Dermalog and its customised solutions and products for Africa with the “2015 African Biometrics Company of the Year Award”. Dermalog is particularly...