Avnet, Tricon, Tri-Continental partner

Avnet Technology Solutions has announced that its services business unit has formed a strategic agreement with leading training provider Tricon Academy, Tri-Continental Limited, to deliver a complete range of IBM-certified courses across Africa. As an IBM Global...

AIS celebrates 10 years

South African specialist software and IT service provider Assimilated Information Systems (AIS) has this year marked 10 years of successful operation. The company has established itself as a leading supplier of product, services and support focused on document...

How to help cyberbullying victims

Cyberbullying, bullying that takes place using digital technology, has become a serious issue. The consequences can be serious: children become withdrawn and secretive, their schoolwork suffers and they may become aggressive, depressed or even prone to self-harm. But...

Contact centres still need people

The 2015 Dimension Data Global Contact Centre Benchmarking Report shows that contact centre operators and owners understand that their existing technology capabilities are inadequate for meeting the expectations of, particularly, a progressively younger market raised...

Five ways cloud telephony aids SMEs

If the business world was a steep cliff and entrepreneurs were rock climbers trying to get to the top, think of modern technologies as the footholds they’d use to boost themselves higher and higher, says Ambarish Gupta, founder and CEO of Knowlarity. This analogy is...

BYOD can save money for companies

Bring your own device (BYOD) is fast becoming a pivotal part of the modern workspace. But an increase in connectivity and a diversity of devices – and a concomitant increase in productivity – brings with it a whole new set of challenges, says Derick Roberts, CEO of...