Jun 18, 2015
Jasco has announced the latest update to its DataVoice Coach solution, a quality management and training programme aimed at the contact centre market. DataVoice Coach v5.1 features several usability and workflow enhancements, introduced to the solution as a result of...
Jun 18, 2015
Bitnami and VMware have announced they are bringing one-click application and development stack deployment to VMware vCloud Air OnDemand. VMware vCloud Air enables organisations to extend on-premises IT infrastructure seamlessly to the public cloud. The resulting...
Jun 18, 2015
Perhaps the most important single thing that small businesses need to know about cyber threats right now is that cybercriminals are actively targeting smaller firms, says Carey van Vlaanderen, CEO, ESET. This can be hard to imagine or accept. After all, the security...
Jun 18, 2015
Infor, the industry cloud company, has announced Infor Advanced Planning 11, a configurable constraint-based supply chain planning solution to optimise supply chains. The latest version of Infor Advanced Planning provides users with a highly configurable solution that...
Jun 18, 2015
The growth of the always-on business means that companies are increasingly reliant on their data centres to deliver constant availability – and, says Veeam Southern African regional manager Warren Olivier, data deduplication is emerging as a critical way to...
Jun 18, 2015
Customers are increasingly taking to social media to look for support or lodge complaints. Most businesses today understand this about customer behaviour, but many take a siloed approach to managing social media enquiries, giving the job to a community or social media...
