Interactive Intelligence a Gartner leader
Interactive Intelligence Group has been positioned as a Leader in the Gartner 2015 Magic Quadrant for Contact Centre Infrastructure, Worldwide report. According to Gartner, Leaders in this report are “high-viability vendors with broad portfolios, significant market...Preparing for PCI DSS compliance
Any organisation that processes credit card transactions is required to comply with the Payment Card Industry Data Security Standard (PCI DSS), says Simeon Tassev, director and QSA at Galix. This global standard was developed to ensure the payment card processes and all payment card data are secure throughout a transaction. Compliance requirements differ depending on the size of the organisation as well as their role in the process, however, one mistake many enterprises make is in believing that the compliance process is a simple task that takes at most a few weeks.