Multiple device use is here to stay

There is a school of thought that the future will see us using only one digital device to meet all our needs. However, this is counter-intuitive given the ubiquity of these devices and the many and varied roles they play, says Graham Braum, GM of Lenovo Africa....

VMware takes on East Africa

Business and industry within the African context continues to boom. Markets are opening up, industry is developing and a growing desire by countries to become globally competitive, are all factors that are creating a favourable investment platform for many big...

JG Electronics uses Ricoh solution

John Georgiou started heat press sublimation printing in South Africa 20 years ago after spending five years in the electronics industry – and he did so against all odds. He had no help from his previous sublimation equipment vendor prior to working with Ricoh, the...

Vodacom Business aids hospitality industry

Technologies have had a profound impact on the way we do business. This, along with the ‘always-on’, always connected mentality of customers means that businesses, large and small, are using technology to improve their competitive advantage. In light of this, Vodacom...

Artisan shortage not that dire

The government has been talking about its R845-billion infrastructure build programme for some time now, but a growing number of construction companies – and engineering firms – are complaining about the government’s lack of building and investing, with many companies...

Outsource customer management

The contact centre industry has reached a crossroads more significant than any other in its history and, this time, operators have no choices left. So says Zain Patel, operations director: Domestic at Merchants. “Contact centres were developed, four decades ago,...