Stolen hours cost the economy

Absenteeism costs South Africa between R12 and R16-billion per year, according to Occupational Care South Africa (OCSA) and Statistics SA. OCSA adds that of the 15% of staff who may be absent on any given day, only one in three are actually physically ill, and that...

Up-to-date learning for your workforce

Businesses have long struggled with how to effectively train their employees, while showing a solid return on investment (ROI). The rising costs associated with instructor-led training have added to the dilemma. According to research performed originally by Edgar Dole...

Customer experience a key concern

The unhappy customer – to most companies, this is the worst possible business outcome. How about the indifferent customer? If the customer is king, then surely logic should follow that the customer’s experience, and by association their feelings toward your business,...

IT changes focus in IoT world

Hicham Abdessamad, executive vice-president, Global Services, Solutions and Support at Hitachi Data Systems (HDS) talks about cloud transformation and data expansion driving the need for businesses to embrace a new strategy. The cloud transformation and exponential...

Solutionsonsite offers Agile training for business

Specialist Cape Town-based Agile training company Solutionsonsite has announced a first-of-its-kind course for business professionals involved in managing Agile software development requirements. Designed with business analysts, product owners and other key team...

BT enhances security portfolio

BT has announced that it is integrating technology from Darktrace, one of the world’s fastest growing cyber threat defence companies, to deliver next-generation cyber threat detection and intelligence services to the global market. Darktrace’s Enterprise Immune System...