Avaya upgrades RCOM’s call centre

Feb 9, 2015

Reliance Communications (RCOM), India’s fully-integrated telecommunications service provider, today entered into a multi-year, multi-million dollar mega-agreement with Avaya to transform its call centre operations. With more than 110-million customers, Reliance...

Five reasons you can’t ignore SDN

Feb 9, 2015

Software-defined networking (SDN) is set to be one of the most disruptive developments in IT, yet most businesses lack awareness as to its implications. Shiraaz Singh, head of Networking Solutions at Aptronics, believes this needs to change. Forget cloud, big data and the Internet of things for a second – there’s something just as big that most IT executives and businesses are blissfully unaware of. It’s called SDN and it’s the future of networking.

M-Net studios use solution from Jasco

Feb 9, 2015

M-Net, South Africa’s first private subscription television service, currently boasts an array of general entertainment and niche channels and broadcasts to 41 countries across Africa. When storage allocation became an issue with the system currently in use, M-Net...

CA solution included in SAP offering

Feb 9, 2015

CA Technologies has announced that its customer experience monitoring technology has been added as part of the SAP Extended Diagnostics application by CA. With the inclusion of these capabilities, the SAP solution now combines deep diagnostics with customer experience...

A new approach to processing systems

Feb 9, 2015

Data analytics are driving enterprise growth, but sifting through vast amounts of unstructured data calls for an advanced server technology. Business Connexion’s Sakkie Burger and Kamal Ravjee discuss how an innovative systems model can transform data centre...

Jumia rolls out Apple store

Feb 9, 2015

Jumia has rolled out their official Apple store online, becoming the first online retailer to be authorised by Apple to sell their products. Now that Jumia.com.ng sells official Apple products, they are anticipating even more enthusiasm and excitement from their...