Salesforce partnership produces CloudSmiths

Two specialist Salesforce.com partners are merging to create a larger and experienced development house for enterprise applications based on the Salesforce.com’s enterprise platform as a service (ePAAS) solution, called Force.com. The new entity is named CloudSmiths,...

Xerox announces Impika eVolution

Xerox, represented locally by Bytes Document Solutions, has announced the arrival of the Xerox Impika eVolution. Flexible enough to handle both plain papers and high-quality, inkjet-treated stocks, the drop-on-demand piezoelectric production inkjet device runs at...

Mobile: a device or a channel?

Three years ago, Forrester started addressing the question of whether “mobile” is a channel or a device. Today, having gone through rapid mobile innovation, this question remains pertinent, especially in the contact centre industry. In an article by Tobias Goebel,...

Keeping up with connected customers

At this late stage in our technological evolution we are facing yet another digital divide – this time between consumers and the companies that supposedly serve their interests. And it’s time the latter caught up, says Suren Govender, MD: Analytics at Accenture...

Riverbed delivers Azure-certified solution

Riverbed Technology, the leader in application performance infrastructure, has announced another product from the Riverbed Application Performance Platform is now Microsoft Azure Certified. Now, customers can deploy Microsoft Azure Certified Riverbed SteelApp Traffic...

Dell improves security portfolio

Dell recently announced product integrations and innovations within its security portfolio that provide organisations with a high level of protection, and turn security into a business enabler.