Leading IT trends shaping businesses in 2025

In 2025, IT trends are revolutionising the business landscape, fuelled by rapid technological advancements across all sectors. At the heart of this transformation is AI, alongside a suite of emerging trends that are becoming indispensable for any forward-thinking IT...

The future of AI in 2025

In 2024, artificial intelligence, and particularly Generative AI, became buzzwords across industries as businesses grappled with how the technology would change the way they worked. In 2025, South African business leaders anticipate the technology will mature into a...

How to safeguard against cybercrime

South Africa is a growing cybercrime hotspot on the African continent, with attacks on businesses becoming more common as well as increasingly sophisticated. Karen Rimmer, head of distribution at PSG Insure, highlights that the consequences of cybercrime can be...

Breaking the stigma around employee monitoring

For many, the term “employee monitoring” conjures images of surveillance, distrust, and invasive oversight. This perception is outdated and misaligned with the evolving needs of modern workplaces. According to Warren Bonheim, co-founder of WorkStatz, the award-winning...

Fundamentals of positive customer experience in 2025

By getting certain fundamentals right, companies can deliver a great customer experience (CX) no matter what industry or region they operate in. Wayne Haw, regional director for CX customer success: Middle East and Africa at SAP, unpacks what it means to deliver a...

Trust no-one: Making sense of zero trust for your business

Protecting small and medium-sized enterprises (SMEs) from cyber threats goes beyond traditional firewalls. A zero-trust approach is now essential, offering enhanced security against insider threats and risks associated with remote work. Despite the initial investment,...