Stand out with optimised WFM

In a market in which business success hinges on acquiring the right service from the right provider at the right time, competitive advantage means everything. Service providers focused on technology to streamline business management processes believe the area of...

NetTraveler gets 10th anniversary makeover

In 2014 the actors behind global cyber-espionage campaign Operation NetTraveler celebrate 10 years of activity. Although the earliest samples appeared to have been compiled in 2005, certain indicators point to 2004 as the year when the malicious activity started. For...

Schneider showcases PV Box ST

Schneider Electric will showcase the organisation’s new PV Box ST at the Xperience Efficiency event in Johannesburg on 26 and 27 August 2014. The New PV Box ST is a containerised plug and play conversion system designed for centralised photovoltaic (PV) power plants...

Use analytics to make informed decisions

In today’s business world, a continuous flow of information is filtered every minute from operational and transactional systems, scanning and facilities management systems, inbound and outbound customer contact points, and from mobile media and the Web, says Volker...

Schneider’s StruxureWare boosts BMS space

When it comes to building automation, it used to be that companies thought about the very small, or the very large buildings – either residential or skyscraper – but not about what rests in the middle. Today, however, many new entrants look at the mid-market space and...

Aspect launches Unified IP 7.3

Aspect Software has announced the launch of Aspect Unified IP 7.3, a feature-rich customer contact solution that simplifies and flexibly manages omni-channel interactions. Codenamed Mako Shark, Unified IP (UIP) 7.3 improves upon its predecessor by offering greater...