VFS Global pioneers AI and digital innovation

VFS Global has launched a generative AI (GenAI)-powered chatbot to enhance customer support for travellers to the UK. The AI-powered chatbot not only utilises advanced GenAI technology to offer human-like, conversational support, but does so through both voice and...

Chatbots set to shape the future of user engagement

In a world overflowing with information and an ever-growing array of apps vying for attention, South African smartphone users are increasingly overwhelmed. “South Africans rely on their smartphones to navigate daily life, yet most of us only regularly use a...

Chatbots set to shape the future of user engagement

In a world overflowing with information and an ever-growing array of apps vying for attention, South African smartphone users are increasingly overwhelmed. “South Africans rely on their smartphones to navigate daily life, yet most of us only regularly use a...
Can hybrid multicloud finally deliver true agility?

Can hybrid multicloud finally deliver true agility?

The promise of cloud technologies has long been agility – a transformative ability to innovate rapidly, adapt to shifting demands, and drive business success. By Sammy Zoghlami, senior vice-president for EMEA at Nutanix Yet, for many enterprises, this remains...
Moving to the cloud is like upgrading from a flip phone to a spaceship

Moving to the cloud is like upgrading from a flip phone to a spaceship

The flip phone was once considered a futuristic piece of technology, but compare it to today’s iPhone and it feels positively pre-historic. The same can be said of old-school, on-premises tech like servers and PBX phone systems, writes Nic Laschinger, chief technology...