Organisational change is way forward for IT

If IT is ever going to have a shot at closing the gap between itself and its customers then there needs to be a fundamental shift from a technological mind set to business mind set, says Kerry Evans, MD Africa at Quintica. At the recent SMEXA event in Johannesburg,...

Keeping an eye on your data

The term big data has become increasingly recognised in the business world over the past few years. While it might have become something of a marketing term, most can appreciate the concept of more smart devices producing data in ever-increasing quantities. The...

Insurers need innovative collaboration tools

Collaboration is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalise on human expertise to provide faster, better decisions makes collaborating all the more important, says Andre le Roux of Interactive Intelligence....

Kaspersky launches free scanner app

In order to safeguard users against a number of Android vulnerabilities discovered in recent months, Kaspersky Lab has released a free mobile application for the platform. Kaspersky Fake ID Scanner scans smartphones and tablets for vulnerabilities that put users’...

EA displays new monitors at gamescom

Spectacular goals, intense combat situations and emotional life simulations – these are some of the gaming experiences that top publisher Electronic Arts is known for all over the world. In order to let players enjoy the latest EA titles in super-smooth movement,...

Contact centres can drive banking growth

The banking sector in Africa is becoming increasingly competitive on the continent. Contact centres can provide financial service organisations with an edge. They can assist to improve customer service, drive sales, lower the cost of products, ensure compliance and...