Jul 21, 2014
Investing in a best-of-breed firewall gives companies excellent protection against security threats but they could be missing real insight into what’s really happening on the firewall – and who is doing what on the Web. The result: the firewall is not leveraged to its...
Jul 21, 2014
Data centre owners are under pressure to standardise on a single virtualisation technology – but, says Warren Olivier of Veeam Software, there are some advantages to having a mixed environment.“In the modern data centre, it’s applications that should drive...
Jul 21, 2014
IT service management (ITSM) has a number of benefits: it provides an organisation with the opportunity to improve their quality of service, increase productivity and customer satisfaction, reduce costs and achieve operational excellence whilst meeting information...
Jul 18, 2014
Choosing a TV isn’t the simple task it once was. With all of the new technologies and features available, making an informed choice is more important than ever, particularly if you want to avoid buyer’s remorse down the line. Below are the five things you should look...
Jul 18, 2014
Workplace dynamics are evolving drastically due to a challenging economic climate, relentless advances in technology and changing workforce attitudes. Companies have little choice but to move toward creating more collaborative environments to maximise workplace...
Jul 18, 2014
Customers are increasingly demanding rapid, excellent service from an organisation’s contact centre – and rightfully so, says Louise van Zyl, manager, Technical Centre at Jasco Enterprise. However, as contact centre managers look to add more communication channels,...
