Jul 11, 2014
Contact or call centres have become vital sales and support hubs for many companies, which mean that a recovery plan forms a vital component of their business continuity strategies. But an effective disaster recovery site for a contact centre must meet certain...
Jul 11, 2014
Ultra high definition (UHD) is here and it is beautiful, says Paul Divall, MD: Broadcast and Managed Solutions, Jasco. At 2160p compared to Full HD’s 1080p – that’s roughly four times the amount of pixels and 60 frames per second, not 24 – it’s a “see it to...
Jul 11, 2014
Today’s small and medium business needs an accounting package based on the latest technology, one that allows it to be more productive, efficient and integrated in the way it does business, says Steven Cohen, MD of Sage Pastel. SME owners today are busy, tech-savvy...
Jul 11, 2014
Zetes has been awarded ISO 14001 certification for its travel and identity document and card production site. Zetes has already received recognition for its quality standards and holds accreditation under ISO 27001 for its secure document production site and under ISO...
Jul 11, 2014
South African companies are continuing a steady migration to cloud services in the wake of more reliable bandwidth, a maturing market driven by large multinational cloud services providers and a better understanding of the value proposition of cloud services. But,...
Jul 10, 2014
For employees who think a fiduciary duty – a legal duty to act solely in another party’s interests – exists only between company directors and the company, this is not so, writes Gareth Cremen, partner at Ramsay Webber Attorneys. A fiduciary duty can exist...
