Service management goes open source

OSCOSM, launched in 2013, has partnered with publicly listed German-based company, OTRS AG, the world’s leading provider of open source help desk software, which includes OTRS Help Desk and ITSM suite, OTRS ITSM. OSCOSM, a company that consults and specialises...

Work collaboration made easier

Today’s global economy is an information economy and the workers that drive it are knowledge workers more than anything else. Jobs consisting of knowledge work make up nearly half the workforce in some markets. At the same time as the Internet connects us...

EMC announces ECS Appliance

At EMC World 2014, EMC Corporation announced the EMC ECS (Elastic Cloud Storage) Appliance (formerly known as Project Nile), a breakthrough hyperscale cloud storage infrastructure that redefines the economic benefits of cloud storage for service providers and...

EOH SAP Services expands retail offering

The retail industry is a fascinating place to be. Consumer demands are increasing at a higher rate than ever before, cross communication and collaboration has never been so important and it doesn’t stop there. The ability to interact with customers on a personal level...

CommVault extends Microsoft relationship

CommVault has announced an extension of its 15-year relationship with Microsoft to provide new, highly scalable solutions for managing and protecting data in Hyper-V virtual environments, managing workloads in Microsoft Azure, and new integration for Exchange, Office...

Oracle offers updated BI Applications

Oracle has introduced Oracle Business Intelligence (BI) Applications 11.1.1.8.1 which includes prebuilt connectors between Oracle Procurement and Spend Analytics and Oracle’s JD Edwards. Additionally, a new Oracle Human Resources Analytics module for developing and...