BYOD catches SA companies by surprise

Organisations in South Africa have been caught on the proverbial back foot when it comes to one of the fastest growing trends in the local IT industry: BYOD. With the fast-rising adoption of smart devices in SA, the percentage of those users connecting to their...

Can you trust self-signed SSL certificates?

The problem of verifying identity, and being able to trust that verified identity, has only worsened as internet usage has increased, and usernames and passwords have become more valuable, says Megan Rehbock, LAWtrust, certificate service manager. Security measures...

New Latitude Rugged Extreme range from Dell

Dell has announced the launch of both the Latitude 14 Rugged Extreme notebook and the Latitude 12 Rugged Extreme convertible notebook for customers who require powerful solutions that can survive unforgiving conditions. “With new ground-up design and industry-first...

SAV Credit uses Aspect’s WFM solution

Leading store card and credit card provider SAV Credit has chosen Aspect Workforce Management (WFM) version 8.0 for its new Leeds-based contact centre. Aspect Software’s technology will enable SAV Credit to effectively manage its agents for improved efficiency and...

Genesys acquires Solariat

Genesys has announced that it has acquired the assets of the Solariat business, a social customer care and analytics platform company. With the Solariat acquisition, Genesys is further extending its social media engagement capabilities to help organisations deliver...

Wireless networking solutions from Motorola

Westcon is pleased to announce that vendor partner Motorola Solutions has announced the availability of three new wireless network management solutions, namely the VX 9000, NX 7500 and the EX 3500. In a direct response to customer needs, Motorola is now offering new...