Jan 15, 2014
Genesys, a leading provider of customer experience and contact centre solutions, has announced that it has achieved Microsoft Lync 2013 qualification. The Microsoft Lync Independent Software Vendor (ISV) qualification programme is designed to help ensure that...
Jan 15, 2014
Johnson Controls, Hitachi and Hitachi Appliances have announced that the companies signed a non-binding memorandum of understanding for a transaction in which Johnson Controls will obtain a 60% ownership stake in Hitachi Appliances’ global air conditioning business,...
Jan 15, 2014
With the level of competition for jobs on the increase in South Africa, there is a very real need for job seekers to keep up with the skills requirements of the market. The soon-to-be enacted and somewhat controversial Youth Wage Subsidy/ Employment Tax Incentive...
Jan 14, 2014
Global public WiFi hotspot numbers are set to grow from 1,3-million in 2011, to 5,8-million by 2015, marking a 350% increase and it’s easy to see why the numbers are growing exponentially. By 2014, Thailand will see more than 400 000 free WiFi hotspots nationwide;...
Jan 14, 2014
Next month, the Enterprise Mobility Africa Summit will bring together the thinkers and the doers in the African mobility space. An agenda packed with industry speakers and solution providers will connect you with the early adopters and developers of EM technology....
Jan 14, 2014
How the customer engages with a retailer at the checkout is one of the key differentiators in a hotly contested retail space – especially in a downturn economy. Integrating multiple value-added services through multiple customer contact channels has moved from a...
