Nov 25, 2013
With some local contact centres still resting on technology nearly a decade old, it’s time for contact centres to embrace innovation or face being left behind, says Karl Reed, chief marketing and solutions officer at Elingo. Across the world, the fastest-growing...
Nov 22, 2013
The 2013 Sage Business Index (SBI) survey globally interviewed more than 11 000 SME business decision-makers, revealing that SMEs generally agree that excessive Government bureaucracy and legislation top the list of the least favourable aspects of doing business....
Nov 22, 2013
We have discussed the recent Draft National Policy on Intellectual Property, 2013 (“the Policy”) in a separate article. Shortly after its release, one of South Africa’s foremost IP experts, Louis Harms, produced a written comment on the Policy, writes Chris Bull:...
Nov 22, 2013
Given South Africa’s level of unemployment, the competition that has escalated in most industries and the need to comply with legislation that now defines modern HR management, the relationship between employees and employers is very much under the spotlight. Experts...
Nov 22, 2013
JunkMail.co.za has recently launched a trader platform that allows small business to create and run a virtual shop front using the classifieds site. “Our trader platform on Junk Mail allows small business owners – whether they are selling cakes out of their home...
Nov 22, 2013
To address the rapidly changing nature of threats, organisations need to think about security differently. Traditional security is no longer doing the job – businesses need a solid framework and layered system of defence to address today’s challenges. In order to...
