The synergy of GenAI and cybersecurity

As the digital landscape evolves, the intersection of Generative AI (GenAI) and cybersecurity emerges as a critical battleground. This dynamic convergence presents both unprecedented threats and unparalleled opportunities, positioning cybersecurity professionals at...

Regtech, human expertise tighten up compliance

Tightening up anti-money laundering (AML) and counter-terrorist financing (CFT) processes while keeping budgets under control is a significant challenge for every financial institution (FI) today. The right regulatory technology (regtech) can help FIs stay...

Virtual agents can help nail hyper-personalisation

Despite being the coal face of business-consumer contact, call centres have long struggled to offer personal customer experience. Virtual agents may finally solve the problem, combining powerful data and language processing models with adaptable personas to deliver a...
Human-operated ransomware an emerging cyber threat

Human-operated ransomware an emerging cyber threat

Everyone’s heard of ransomware attacks. Now human-operated ransomware (HOR) has emerged as a particularly insidious and sophisticated menace. By Armand Kruger, head of cybersecurity at NEC XON Unlike automated ransomware attacks, which often rely on...

Partially occupied offices a risk for business owners

While several large companies have spearheaded a gradual return-to-work, the hybrid working model has remained sticky for many South Africans. The latest BrandMapp survey indicates that as of 2023, 54% of “mid-market-and-up” South Africans are either...

Know the difference between induction and onboarding

In the fast-paced realm of people management, “induction” and “onboarding” are frequently used interchangeably, yet each bears unique significance in shaping the employee experience. By Anja van Beek, talent strategist, leadership expert and...