Bytes SI boosts biometric security

Passwords are vulnerable because people tend to forget them, share them or write them down to remember. They are easy to decode and people often use personal information in the passwords, making it even easier to break them if the attacker has any knowledge of the...

BT, Dolby transform conference calls

BT and Dolby Laboratories have announced the launch of BT MeetMe with Dolby Voice, an audio conferencing service that can dramatically transform one of business’ most essential, but problem-plagued daily activities – the conference call – by replicating...

The biggest mistakes call centres make

It’s a fact: a call centre can either be the best tool for improving customer relationships, or the thorn in the proverbial side, says Jed Hewson, director of 1Stream. After all, the contact centre is the “shop window” – it’s the first point of call when a customer...

Senwes migrates to Linux

When Senwes, one of the largest grain handling companies in the southern hemisphere, decided to upgrade its main data centre and disaster recovery site, it was looking for flexibility. The company required a flexible and scalable solution that would allow it to easily...

Etisalat, MasterCard celebrate partnership

Etisalat Group has celebrated an enduring partnership with MasterCard that has brought award-winning technology to the market at GITEX Technology Week. “Over the last few years, Etisalat has used GITEX as a platform to launch innovative solutions that are now being...

IS eases mobility risk, enables compliance

Internet Solutions (IS) this week announced the launch of its mobile device management (MDM) solution. IS MDM assists businesses with the management of the mobile devices that their employees are using to access company resources and information.  As smartphone use...