Multi-channel call centres boost collections

South Africa has a mobile penetration of roughly 118% – which means that 50-million people are wielding close to 59-million cell phones. And despite the implementation of RICA, mobile churn (where users buy and discard SIM cards) is still increasing, says Jed...

Understanding risk appetite

Part one in a three part series by Dr David Hillson and Ian Huntly, CEO of Rifle-Shot Performance Holdings. One of the most important decisions for any business, project or individual is how much risk to take, given the maxim that low risk almost inevitably means...

Securing a business from data leaks

One of the biggest threats to businesses big and small could be sitting in an organisation right now. Insiders can reveal company secrets, bypass security controls and infect the network with malware – through malice, stupidity, carelessness or the unmonitored...

Boksburg Printers buys Xerox C75 press

Boksburg Printers has beefed up its print-on-demand capability with the purchase of a Xerox Colour C75 press from DigiPress together with the support from Bytes Document Solutions, Africa’s leading document management technology and services company, and the largest...

Alienware unveils powerful gaming laptops

Alienware, the pioneer in specialty high-performance PC gaming systems, introduced its latest and most powerful gaming laptops with the unveiling of the Alienware 14, Alienware 17 and Alienware 18 at E3 in Los Angeles. The systems feature a bold new design and...

Save money by migrating to SharePoint 2013

SharePoint 2013 is one of the most anticipated software upgrades of the year, and many IT professionals are looking at implementing the solution for its enhanced features and particularly, its ability to support mobile devices, says Chris Hathaway, director at...