Aug 20, 2013
Dimension Data, the $5,8-billion ICT solutions and services provider, today announced an enhanced version of its Managed Services for Visual Communications (MSVC) offering. MSVC, the world’s first truly global service of its kind, takes the headache out of video...
Aug 20, 2013
For as long as there has been an IT industry, there has been a shortage of skills. Business has always seemed to require more skilled staff than have ever been available in the market. But there’s a recent trend that is becoming more and more common: tech...
Aug 20, 2013
Touch based solutions are an elegant answer to the question many markets and salespeople continue to raise – how do we meaningfully connect with consumers? The pervasiveness of touch based technology is hard to deny. One need only spend a few moments with a young...
Aug 20, 2013
McAfee has announced an updated version of McAfee Mobile Security offering new, cutting-edge privacy features including the Multi-user App Profile function which allows consumers to create multiple user profiles or “safe zones” on one device with customised or...
Aug 20, 2013
Software AG has announced it was positioned by Gartner, a leading industry analyst firm, in the Leaders Quadrant of the newly created Magic Quadrant for Application Services Governance. Vendors were evaluated based on both their completeness of vision and ability to...
Aug 20, 2013
Voice calls will remain a critical part of contact centre interactions for years to come, but the nature and handling of these calls is changing, says Karl Reed, chief marketing and solutions officer at Elingo. While voice calls were the foundation of the contact...
