Inter-Active wins at awards dinner

Inter-Active Technologies was recently awarded one gold and two bronze awards at ContactCenterWorld’s Europe, Middle East and Africa (EMEA) conference held in Austria from 1 July 5 July 5, 2013. ContactCenterWorld is a global association for contact centre best...

Agile helps FGI deploy new solution

Agile Financial Technologies, a leading software provider for insurance, banking and financial services sectors, announced that it has signed a contract with Focus General Insurance (FGI), who have recently acquired their license in Zambia, to deploy its general...

Experienced partners can help with the cloud

There is little doubt that opportunity exists in the cloud services space, considered one of the fastest growing areas of ICT, says Albie Bester, GM, Pamoja. However, ISPs and traditional system integrators have their work cut out in terms of having to deploy...

Affordable, powerful WLAN for SMEs

Africa is an abundant breeding ground for SMEs (small and medium enterprises). In fact, it is estimated that there are over 55-million SMEs across the continent, and while governments do provide SMEs with tax benefits, the ability of SMEs to succeed, both in the...

Virtualised backups ideal test environments

Virtualising IT environments isn’t just about optimising hardware resources and saving energy – it can shorten development cycles and help to make organisations more agile, according to Warren Olivier, territory manager of backup and virtualisation management company...

Blended solutions best for e-learning

Online education specialists believe as the market continues to embrace technology to digitise the learning experience, there is an increasing need to consider the merits of combining e-learning with instructor-led training workshops. Richard Rayne is the MD of...