Jul 5, 2013
Aspect Software, a leading provider of fully-integrated customer interaction management, workforce optimisation and back-office solutions, has announced the launch of Aspect Workforce Mobile, a mobile application designed to give contact centre agents greater mobile...
Jul 5, 2013
Any colour as long as it’s black? WD drives, available from distributor Drive Control Corporation (DCC) may have a technology pedigree analogous to that of Ford’s in the motor industry but they are way ahead in terms of providing its broad base of customers with...
Jul 4, 2013
A report launched at this year’s World Economic Forum places inclusive business front and centre of economic thinking, going into what is considered a decisive era for Africa’s development and the world. The time could not be better, says Professor Walter Baets,...
Jul 4, 2013
Online security has hit the headlines again recently thanks to a spate of Facebook account cloning. Another form of online identity theft, hackers create clone accounts, send friend requests to the user’s friends and then message them asking for help or money....
Jul 4, 2013
Open source software (OSS) has come a long way since the 1990s and early 2000s, when it was considered a risky investment for enterprises, says Rob Lith, business development director at Connection Telecom. Stunning rise A recent Goldman Sachs study catalogues a...
Jul 4, 2013
Regardless of how organised your project team might be, identifying project management software for your business is important for the smooth-running of projects, specifically when they occur in parallel. Daniel Marcus, director of project management and CRM tool...
