Apr 23, 2013
One of the most important things all organisations need to remember is that a business is only as good as its people, says Davide Hanan, MD of QlikView SA. So, how can users make sure they are getting the most out of their people? Well, it could equally be said that...
Apr 23, 2013
Sean Paine, chief operating officer, EnterpriseWorx, sees significant changes afoot in BI this year. Business intelligence (BI) has been steadily evolving to adapt to numerous technology landscape changes in recent years – for example, mobility, big data and the rise...
Apr 23, 2013
Ntumba, a 100% black-owned professional company specialising in accounting, auditing and advisory and information systems services, has implemented Project Portfolio Office (PPO), an online project portfolio management (PPM) and collaboration application, in order to...
Apr 23, 2013
Océ, an international leader in digital document management and delivery, has announced the new Océ ColorStream 3700 digital full-colour inkjet printing system, enlarging its highly successful inkjet product portfolio. The new Océ ColorStream 3700 joins the company’s...
Apr 23, 2013
Multi-skilling has been a hot topic within the contact centre space for some time, as these environments are becoming increasingly complex by handling multi-lingual calls and supporting diverse clients, products, or services. Efficient workforce management dictates...
Apr 22, 2013
As a customer, do people know how many business relationships they have? Listing them can be an interesting exercise: the phone company; the supermarket; the doctor; the dentist; the garage; the bank; the gym; the place they buy lunch – almost everybody can rack...
