Apr 16, 2013
Customers looking to fast track their employees’ path to ITIL without having time out of the office in order to achieve this, can now benefit from Quintica’s ITIL Foundation E-Learning training. Quintica has answered customer’s demand for ITIL Foundation training, as...
Apr 16, 2013
Gartner has said that there will be a 17% compound growth over the next five years for contact centre adoption of hosted call centre solutions, and they expect that by the end of this year, 75% of global call centres will be leveraging hosted call centre solutions. ...
Apr 16, 2013
Co-op Financial Services has just completed the first phase of a new technology investment at its Manchester and Stockport-based contact centres, covering its debt management, general insurance and retail arms. The financial services provider has chosen to deploy...
Apr 16, 2013
Oracle has announced the availability of Oracle Big Data Appliance X3-2 Starter Rack and Oracle Big Data Appliance X3-2 In-Rack Expansion. Oracle Big Data Appliance X3-2 Starter Rack enables customers to jumpstart their first big data projects with an optimally sized...
Apr 15, 2013
McAfee has announced that it has delivered the industry’s first ever whitelisting security solution for Android-based embedded systems. McAfee Application Control for Android is the only security solution that resides in the Android kernel, embedded in the...
Apr 15, 2013
Global leaders in virtualisation and cloud computing VMware has partnered with leading security specialists Trend Micro to deliver the first agentless security platform architected for VMware virtualised data centres, virtual desktops, and cloud deployments. As per...
